Turn happy customers into genuine reviews.
TrustLoop helps local Malaysian businesses ask for real reviews the right way — with QR codes, WhatsApp requests and AI that only ever helps a customer express their own honest experience.
No fake reviews. No incentives. No auto-posting. Ever.
Aroma Café
How was your experience?
Everything you need, nothing you shouldn't do
Six simple tools that respect your customers and Google's policies.
QR codes that work in-store
One scan takes customers to your review page. Print it for the counter or give each staff member their own code.
WhatsApp requests, ready to send
Copy a friendly message in English, Chinese or Malay. Every template asks for an honest review — never a forced 5 stars.
AI that helps customers, not fakes them
Customers who struggle to put words together get a draft in their own voice. They edit it and post it themselves.
Private feedback inbox
Give unhappy customers a direct line to you. Read it, track it, resolve it — before it becomes a public problem.
Reply generator
Paste a review, pick a tone, get a warm, professional reply. Works across all three languages.
Compliance built in
No fake reviews, no auto-posting, no hiding links from unhappy customers. Everyone sees the same options.
We will never help you fake a review, bribe a customer, or hide your Google link from people who had a bad day.
Every real customer sees the same buttons. AI only helps people write what they genuinely experienced. That's how trust compounds.
Start collecting honest reviews